Urgency Level : |
Low (Within 3 Business Days)
Medium (Today Preferable)
High (Immediate Attention Needed (multiple devices affected))
I need after hours support, I may possibly have a charge for this service depending on my service level agreement
911 (We are down and will $pay$ if necessary for immediate services). If you're an existing contract client no charge will be applied unless it's after hours or holidays. |